Our Concierge Service will Help and Guide You

Moving to a new country can be both exciting and overwhelming, especially when language barriers and unfamiliar systems stand in your way. At InitWFIndo, we understand that your focus should be on work, not logistical challenges. That’s why our personal concierge service is designed to remove any obstacles preventing you from working smoothly in Indonesia while also helping you adjust to your new life.

Always-On Support, When You Need It

Our base offering includes:

  • Virtual Concierge: Available through voice and video calls to assist you anytime.
    • Note: we’re still building our capacity to eventually have a 24/7 always available virtual concierge service.
  • On-Demand Offline Concierge: A part-time, in-person concierge who can come to you if absolutely necessary.

This ensures that you’re never alone in facing unexpected issues, from navigating local services to handling accommodation-related concerns.

What Our Concierge Covers

We focus on solving practical problems that directly impact your work and daily comfort, including:

  • Accommodation Support: Handling issues like WiFi disruptions, water heater malfunctions, and air conditioning maintenance.
  • Service Coordination: Arranging online room cleaning, repair services, and other essential home-related needs.
  • City Exploration (Optional): If we have the capacity and you have free time, we can help you discover the best of Indonesia during weekends.

What Our Concierge Does Not Cover

While our service provides essential support, it is not a full-time virtual assistant or personal secretary. This means we do not:

  • Manage your schedule or itinerary.
  • Ordering food, groceries, or other online/offline shopping assistance.
  • Run personal errands on your behalf.
  • Conduct research on matters unrelated to our core service.
  • Perform administrative tasks outside our scope.
  • Etc.

However, if you require a dedicated virtual assistant or personal secretary, we can help you source one to meet your specific needs.

Focus on What Matters—We’ll Handle the Rest

Our goal is simple: to ensure you can work in Indonesia without unnecessary distractions. By taking care of everyday challenges, we provide you with the freedom to focus on your goals while feeling secure and supported in a new environment.

With InitWFIndo, you don’t have to navigate this journey alone—we’ve got your back, every step of the way.